A claim can be a major disruption to your life. But at Surround, we were made for these moments, and we’ll do everything we can to get your life back to normal. To handle claims, we partner with Sedgwick, the insurance industry’s largest and most respected claims administrator.
To file your claim you can contact Segdwick directly and at any time, day or night. The fastest way to submit a claim is through the Web Portal, using the access code "Surround." Or, if you'd like to speak to a person, you can submit your claim by phone at 844.998.2134.
Within 24 hours of the claim being filed, our experts will be in touch to let you know what happens next. We could already have all the information we need to process the claim, but we might need some more. Either way, it’ll be fast, straight-forward and simple.