How do I contact Surround? October 30, 2020 11:29 Updated Never hesitate to contact the Surround team if you have questions for us. Surround's normal operating hours are Monday through Friday 8am-5pm EST. Support Phone: 617-941-3673 Support Email: firstname.lastname@example.org Related articles How do I file a claim? What's included in my subscription to Surround Core? I have questions about my commission payment Insurance Terms for Everyone (Insurance 101) How do I add prospects?